Forum for the Built Environment

A leading networking organisation for the property, development and construction industries, looking to build a new e-commerce website, ongoing design and event support service as well as ongoing marketing administration support.

Challenge

  • Provide day to day admin support for the Chairman and President of the organisation, as well as customer service support for members
  • Design and build a new website which features an e-commerce event booking procedure as well as a live reporting function for event delegates and transaction information
  • Event support for branch committees
  • Ensure consistent use of fbe brand across a network of over 20 UK branches

Results

  • An easy to use website which enables members to easily book and pay for events as well as become a member of the fbe
  • Telephone and email support provided daily
  • Regular website updates to consistently improve user experience
  • Successful social media presence
  • Regular branded event notifications sent out across branch networks